| 1 |
Akshaya-• Facilitated for online projects under CSC portal and other B2C projects. |
| 2 |
Cert K
Also provided advisories to government department as per the instructions from CERT-In |
| 3 |
Construction of Centre for e-governance/Procurement of Hardware & Software
• Providing Vendor Neutral Hardware specifications (Laptops, Printers…etc) to the Govt departments. |
| 4 |
Construction of Centre for e-governance/Procurement of Hardware & Software
• Smartphones procurements through e-tendering for newly joined eight ACUTS 2022 batch of Kerala Cadre |
| 5 |
Construction of Centre for e-governance/Procurement of Hardware & Software-
•Laptop procurements through e-tendering for newly joined eight ACUTS 2022 batch of Kerala Cadre |
| 6 |
Construction of Centre for e-governance/Procurement of Hardware & Software
• Managing KSITM Systems Asset and Lan/WAN infrastructure. |
| 7 |
Secwan:
• Ensuring efficient management and monitoring of the network.
• The project provides and maintains connectivity for nearly 4500 users |
| 8 |
Secwan
• The Secretariat Network Operation Centre’s renovation work is in progress.
• Kfon 512 Mbps internet leased line connectivity has been established.
|
| 9 |
Secwan
• Kfon 1 Gbps intranet leased line connectivity has been established.
• Kfon connection is configured as primary link for internet and intranet.
|
| 10 |
3.Akshaya-12-National e-Governance Webinar Series – DARPG, GoI, showcased the Akshaya branding. |
| 11 |
Secwan
• Secretariat public WIFI services providing to Public as well as government officers.
• Secretary Public Wi-Fi 100 Mbps leased line has been upgraded to 200 Mbps.
|
| 12 |
Secwan-
• The secretariat bandwidth of BSNL (point to point leased line) has been upgraded from 34 Mbps to 200 Mbps towards SDC1.
|
| 13 |
Secwan
• All network equipment in the Secretariat is covered under AMC till Nov 2024. M/s ARMTECH COMPUTER SERVICES PVT LTD is the maintenance partner of the network. |
| 14 |
Secwan
• Purchased IT Related Hardware’s, Software’s and services in the secretariat.
• The new version of IT Asset Management system software development is started
|
| 15 |
Public WI-FI (KFI)
• Ongoing maintenance and shifting of Wi-Fi hotspots established across the State by system integrator M/s BSNL.
• Upto 4 TB data consumption per day. |
| 16 |
Public Wifi
• CDAC, who has been engaged as TPA for KFi project has completed TPA activities for 14 Districts and also submitted payment recommendations for the operator. |
| 17 |
Public Wifi
• In budget speech 2022-23, 2000 more Wi-Fi hotspots has been announced and vide G.O(Rt) No. 169/2022/ITD dated 22.8.2022 Administrative sanction for the same has been awarded. |
| 18 |
Public Wifi
• Government has sanctioned the implementation of Plan vouchers for the Public Wi-Fi hotspots and has been implemented. |
| 19 |
Public Wifi
• M/s Grant Thronton Bharath LLP has been appointed as consultant for Public wifi project and site survey for additional 2000 hotspots has been completed. |
| 20 |
Public Wifi
• As instructed by Government, discussion has been initiated with KFON ltd for establishing additional 2000 hotspots. |
| 21 |
Video Conferencing
• Conducted around 8000 Video Conferences per year
• Average Video Conferences hosted and managed by KSITM per day is 25
|
| 22 |
Video Conferencing
• Total locations connected with full VC infrastructure is 50 locations
• Browser based VMEET solution is installed in State Data Center and cloud infrastructure
|
| 23 |
Cert K
• Reported multiple vulnerabilities (500+) of Various GoK applications/websites hosted in SDCs/outside SDCs to the concerned department for prompt action.
|
| 24 |
Cert K
• Implementation of National SOC/Honeypot sensors with both SDCs were completed. Taken actions against the issues reported
|
| 25 |
Cert K
• Notifying Departmental CISOs as part of CCMP:- 40 departments were notified the DCISO |
| 26 |
Cert K
• CERT-K assisting in malware evidence collection in co-ordination with FSL of Kerala Police. |
| 27 |
Cert K
• Cyber Awareness campaign (Aware Beware) through Official social media handles of KSITM has been started in local languages, in connection with Stay-Safe-Online Campaign of MeitY since July 23 |
| 28 |
Cert K
• Security Auditing: Security Auditing: Carried out Security testing of 35+ applications hosted at SDC as per the request from respective departments. |
| 29 |
Cert K
• Infra Audit: 100+ (IPs) Servers/Network devices were audited during this FY, which include SDC Co-Hosting servers, High Court servers, Mining & Geology servers, Network devices at SecWAN etc |
| 30 |
Cert K
•Security Alerts: Providing alerts and preventive measures to Government Departments/SDCs against important cyber threats received from, Cyber Swachhta Kendra and NIC-CERT etc |
| 31 |
Cert K
• Incident Management: CERT-K has conducted the incident management of the following incidents during the FY 2023-2024. |
| 32 |
Cert K
a. Compromised credentials leakage – 200+ cases. b. Suspicious Malicious Communication from the network resources/system of various department- 70+ |
| 33 |
Cert K
c. Defacement of Govt Application (Reported and Analyzed) – 7 d. Data breach of Govt Application - 10
e. Social Media Hacking reported to CERT-IN/Police – 7
|
| 34 |
Cert K
•Candidates from various categories like students, public and the govt employees have been trained and certified in Cyber Security through the Cyber Security Awareness Portal of CERT-K, |
| 35 |
Cert K
• Provided security awareness training to 1700+ to Akshaya Officials / Operators. |
| 36 |
Cert K
• Provided 3 days offline technical hands-on Workshop to 44 Government employees (15 Departments). |
| 37 |
Cert K
• Wild card SSL certificate purchased and provided to SDCs to secure sub-domain websites of *.kerala.gov.in on co-hosting servers/websites maintained by KSITM |
| 38 |
Digital Kerala Architecture
• In G2C track of the project - Identified the suitable architecture to build the Unified Service Delivery Platform(USDP) through System study conducted by NISG. |
| 39 |
Digital Kerala Architecture
• The report submitted by NISG on USDP architecture has been approved by Technical Advisory Committee as well Project Steering Committee |
| 40 |
E-Procurement
• Total No: of e-Tenders floated (from December 2011 – 22/04/24): 971191
• Total Value of e-Tenders floated (from December 2011 – 22/04/24): Rs.412404.88 Crore |
| 41 |
E-Procurement
• No: of Government Departs online: 68
• No: of PSUs/ Boards/ Autonomous Bodies/ Govt. Agencies online: 411
|
| 42 |
E-Procurement
• No: of Tender Inviting Authorities mapped into the e-Procurement System (from December 2011 – 22/04/24): 14260
|
| 43 |
E-Procurement
• No. of Officials registered in the e-Procurement System (from December 2011– 22/04/24): 30674 |
| 44 |
E-procurement
• No. of bidders registered in the e-Procurement System (from December 2011 – 22/04/24): 101232
|
| 45 |
E-Procurement
• No. of Department/ PSU/Autonomous Bodies officials trained (from December 2011 – 22/04/24): 20945 |
| 46 |
E-Procurement
• No. of Bidders trained (from December 2011 22/04/24): 8644 |
| 47 |
Govt Contact Centre
• Attending around 1,50,000 calls per year
|
| 48 |
E-District
• No. of e-District application received upto 31/03/2024 : 9.2 crore & Approved: 8.4 crore.
• 4.9crore citizens registered in e-District portal and availed the e-District services.
|
| 49 |
5-Akshaya-e-Number of Technical training programme to Akshaya on ILIMS : 81# |
| 50 |
E-District
• Modified e-District application with suggestions received from Revenue Department
• Deployed Nature Camp Reservation service of Forest department
|
| 51 |
E-District
• Development of Indigent and EWS certificate services are almost over |
| 52 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices. Collegiate Education
2. Scheduled Tribes Development
3. Police Headquarters (CRU Only)
4. Technical Education
|
| 53 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
5. Plantations
6. Prisons
7. Kerala Tourism Infrastructure Ltd
8. Kerala Council for Historical Research |
| 54 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
9. LBS Centre for Science & Technology
10. Kerala Agriculture Workers Welfare Fund Board |
| 55 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
11. Kerala Bureau of Industrial Promotion (KBIP)
12. Supplyco
13. Kerala State Unorganized Workers Social Securi |
| 56 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
14. Kerala Cashew Workers Relief and Welfare Fund Board
15. SpacePark Kerala
|
| 57 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
16. Kerala Handloom Workers Relief and Welfare Fund Board
17. Kerala Books and Publications Society
|
| 58 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
18. Kerala State Backward Class Development Corporation
19. Kerala Social Security Pension Limited
|
| 59 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
20. Kerala Health Research Welfare Society
21. Kerala State Electricity Board
|
| 60 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
22. Kerala Jewellery Workers Welfare Fund Board
23. RUSA State Project Directorate
|
| 61 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
24. Kerala Agricultural University
25. Kerala Agro Machinery Corporation Limited (KAMCO)
|
| 62 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
26. Centre for Development Studies (CDS)
27. Malabar Distilleries Limited
28. Kozhikode City Road Improvement |
| 63 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
29. Travancore Sugars and Chemicals Limited
30. SCERT 31.(KPESRB) 32. Kerala Abkari Workers' Welfare Fund Boar |
| 64 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
33. State Information Commission
34. Kerala State Lottery Agents & Sellers Welfare Fund Board
|
| 65 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
35. Kerala Minerals and Metals Limited
36. Kerala Rubber Limited
37. Kerala Non-Resident Keralites Welfare Boa |
| 66 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
38. Kerala State Construction Corporations Ltd
39. KADCO 40.KFON Project 41.Climate Change Adaptation Mission |
| 67 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices
42.KERA 43.KABCO 44.District Tourism Promotion Council, Kannur 45.SWAK 46.KSFDC 47.KERAFED |
| 68 |
Achievements and Awards KSITM-• 12th edition of Digital Transformation Conclave and Awards 2023 is conferred to AKSHAYA PROJECT |
| 69 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices
Board For Public Sector Transformation
49. Advocate General's Office
50. Kerala Institute of Tourism And Travel |
| 70 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
56. Kochi Water Metro Ltd
57. Kerala State Cashew Development Corporation Ltd |
| 71 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices
51. Kerala State Youth Commission
52. Kerala Automobiles Ltd
53. Digital University Kerala
|
| 72 |
E-Office
In 2023-24 financial year, e-Office has been implemented at following offices.
Kerala State Pottery Marketing,Manufacturing&Welfare Development Corporation Ltd
55. Cochin Devaswom Board |
| 73 |
mSevanam & SMS Gateway(MGov)
State Portal & eSevanam •More services are being added in eSevanam, the Service Portal in State Portal and currently there are 917 services from 81 depts available |
| 74 |
mSevanam & SMS Gateway(MGov) - State Portal & eSevanam
• Currently 108 services are Single Sign on integrated |
| 75 |
mSevanam & SMS Gateway(MGov) - State Portal & eSevanam
• Modifications are being done in eSevanam and Dashboard Portals as part of the Implementation of State Business Reforms Action Plan 2024, |
| 76 |
mSevanam & SMS Gateway(MGov) - State Portal & eSevanam
An initiative of DPIIT, Govt.of India and as per suggestions from KSIDC, being the Nodal Agency for Ease of Doing Business. |
| 77 |
mSevanam & SMS Gateway(MGov) - State Portal & eSevanam
• KSITM has already circulated directions to the concerned departments to include functionalities and performance metrics in their Web Portal |
| 78 |
mSevanam & SMS Gateway(MGov) - State Portal & eSevanam
Follow up Meetings were also conducted with departments. Online Service Tracker of KSITM has also been modified with corresponding changes |
| 79 |
mSevanam & SMS Gateway(MGov) - State Portal & eSevanam
Online Service Tracker of KSITM has also been modified with corresponding changes, so as to enable departments for sharing and updating the data |
| 80 |
MGovernance-mSevanam
• More services were added in mSevanam mobile application and currently there are 714 services from 81 departments available in mSevanam. |
| 81 |
MGovernance-SMS Gateway (eSMS Portal)
•During the FY 23-24, Approx 94 Lakhs of SMS were sent through eSMS Portal, which has been integrated with various eGovernance applications of different depts |
| 82 |
MGovernance-SMS Gateway (eSMS Portal)
• KSITM team is maintaining the eSMS Portal having more than 350+ SMS accounts and provided support to various departments. |
| 83 |
Digital Identity and Aadhaar Enabled Services-Aadhaar
• Almost 100% Aadhaar saturation • Major schemes like Ration, Social Security Pensions, Welfare Board
|
| 84 |
MGovernance-SMS Gateway (eSMS Portal)
•Provided technical support to various Govt Depart including Election depart, GAD etc for DLT registration, Creation of Header (Sender ID), Template creation |
| 85 |
State Data Centre
• Implemented Kubernetes container platform in State Data Centre for hosting micro services based applications.
• Expansion works of server farm area of SDC is in progress |
| 86 |
State Data Centre
• Purchased total 20 Nos of Servers for the Cloud infrastructure and DR site. • Established far DR site at Railtel Data Centre, Secunderabad on co-location basis |
| 87 |
State Data Centre
• Replacement of UPS batteries at State Data Center 1 • The Building Management System (BMS) components revamp completed at State Data Center -1. |
| 88 |
State Data Centre
• Two Core switches at Sate Data Center -2 were upgraded to support 10 G bandwidth. |
| 89 |
KSDI
• Training workshop for various departments like Civil Supplies, Irrigation, Mining and Geology. • Data sharing and technical advice to various departments.
|
| 90 |
KSDI • Completed Institution mapping, Water resource, boundary mapping of LSGDs, Municipalities, and Corporations. |
| 91 |
KSDI
• Kerala Geo Portal Updated to new opensdi.kerala.gov.in |
| 92 |
Friends
• Automation of FREES application is on progressing
|
| 93 |
Promotional Campaign
• Keraleeyam 2023 :KSITM has organized Kerala IT Seminar as part of Keraleeyam 2023 at TVPM where eminent scholars and speakers across various spheres from India and abroad |
| 94 |
Promotional Campaign:• Kerala State e Governance Awards
Governanace Awards for the year 2019 and 2020 were distributed by Hon’bl;e Chief Minsiter Shri.Pinarayi Vijayan. |
| 95 |
Promotional Campaign:• Kerala State e Governance Awards
Nominations are invited for the year 2021-2022 & 2022-2023 the evaluation process is progressing. |
| 96 |
Promotional Campaign:• Kerala State e Governance Awards -KSITM has allocated the financial aid as per the request received from IMG and IMG is the nodal agency to implement State eGovernance Award |
| 97 |
Promotional Campaign:•• Kerala Declared Total e-Governance State-Hon'ble CM declared Kerala as the first Total e-Governance state in India in a public function orgazined by KSITM at Tvpm |
| 98 |
Promotional Campaign-• State-Level E-Governance Exhibition on Total e-Governance Declaration |
| 99 |
Promotional Campaign-•Freedom Fest 23 KSITM's exhibition stall highlighted key e-Governance initiatives through creative collaterals like creative posters, and short audio visuals to reach out the cit |
| 100 |
Promotional Campaign-• 5G Use Cases Conference (Jointly Organized by KSITM and Department of Telecom, GOI) |
| 101 |
Promotional Campaign-• Elets Techno media digital Transformation KSITM has hosted 12th Govt National knowledge exchange submit 2023 on 20th October 2023 at Trivandrum . |
| 102 |
Promotional Campaign-• 100-Day Programme of Kerala IT(GOK):Inaugurated by the Hon'ble Chief Minister, featuringKSITM initiatives which includes Aadhaar mandatory updates for school children |
| 103 |
Promotional Campaign • Social Media Campaigns were successfully initiated for Aadhaar project-Enrolment for school children and Document updation, |
| 104 |
Promotional Campaign-Total eGovernanace-Kerala declaration by Hon’ble CM,Cyber Security Awareness campaigns- Stay Safe Online- and Aware Beware etc for empowering the citizen on cyber security threats |
| 105 |
•Promotional Media Campaigns were initiated as part of Keraleeyam 23,Freedom Fest,Total eGovernance declaration,100 day program etc with promotional creative collaterals, short videos and advts |
| 106 |
Promotional Campaign-• Navakeralam ,Naam Munnott, Samakalikam, Kerala Calling etc. are the key TV programmes and print publications of Government by I&PRD |
| 107 |
Achievements and Awards KSITM
• Technology Sabha Award 2023 for the eSevanam Unified Service delivery portal of KSITM. |
| 108 |
Achievements and Awards KSITM-• SKOCH 2023 Order Of Merit Award was conferred for E-procurement project Kerala State IT Mission. |
| 109 |
Achievements and Awards KSITM-• Technology Sabaha 2022 Award for Kerala Spatial Data Infrastructure of KSITM Under Infrastructure and SDC Category. |
| 110 |
Capacity Building
• Around 350 employees completed various capacity building program
|
| 111 |
PG Diploma in e-Governance
• 15 Government employees trained
|
| 112 |
Virtual IT Cadre
• 50 Government Employees completed Virtual IT Cadre Training
|
| 113 |
Akshaya-• Imparted capacity building / training programmes to Akshaya entrepreneurs at district , taluk, block level for the smooth implementation of G2C / G2B online projects viz. |
| 114 |
Akshaya-• Distributed nearly 90% of the total 688# Aadhaar kits received from BSNL and Education dept. to selected eligible non-Aadhaar Akshaya centers in the state. |
| 115 |
Akshaya-• procured and distributed an additional 62 TABs during 2023-24 to entrepreneurs |
| 116 |
Akshaya-• Implemented newly launched project Kerala Solution for Managing Administrative Reformation and Transformation (K-SMART), LSGD through Akshaya |
| 117 |
Akshaya-• successfully completed the annual Mustering of @54 lakhs Social security/ welfare board pensioners including bedridden cases. |
| 118 |
Akshaya--• Equipped Akshaya centres for “Online Adalath” facilitation under LSGD
• Equipped all centres for SMART RATION CARD printing facilities |
| 119 |
Akshaya-• Navakeralam sadass 2023- facilitated Data entry jobs at districts |
| 120 |
Akshaya-• The Aadhaar seeding of members of 13 Labour welfare boards under Labour dept. • Facilitated for @ 31 schemes - online registration in “Suneethi” Portal” under Social Justice dept. |
| 121 |
Akshaya-• Document Digitalisation of records at Legal Metrology dept. district level offices
• Digi Locker - ABCD programme has been rollout in all districts by Akshaya centres. |
| 122 |
Akshaya-• All ongoing G2C / G2B project under the depts.. viz. Revenue, Registration, Police, Education etc and Banking and insurance |
| 123 |
Digital Identity and Aadhaar Enabled Services-Aadhaar-•Pensions,SC/ST Scholarship, Unique Land Parcel of Land Records, Treasury SPARKGovt Payroll, e-District , e-Health etc counting 15 No of schemes |
| 124 |
Digital Identity and Aadhaar Enabled Services-Aadhaar-• Procurement of 326 Aadhaar Enrolment Kits for Enrolment and Mandatory Biometric Update of school children at the age of 5 and 15 |
| 125 |
Digital Identity and Aadhaar Enabled Services-Aadhaar-•• Almost 2500 Akshaya Centres with Aadhaar Enrolment facility |
| 126 |
Digital Identity and Aadhaar Enabled Services -DigiLocker
• 8 departments as Issuer in DigiLocker, 2 Departments as Verifier, 1 Department as Requesterd
|
| 127 |
Digital Identity and Aadhaar Enabled Services -DigiLocker
• SSLC, VHSE, HSE, Ration Card, Driving Licence, Vehicle Registration, e-District Revenue certificates (25 No.s), PSC Certificates ( 5 No.s) a |
| 128 |
Digital Identity and Aadhaar Enabled Services -DigiLocker
• 15 Universities published Certificates for selected years in NAD DigiLocker |
| 129 |
KSWAN-• The Govt. offices connected with KSWAN are being migrated to KFON in a phased manner and the activities are ongoing. |
| 130 |
KSWAN-. KFON is presently connected with 14 DHQ POPs, 21 BHQ POPs, State Data Centers and around 1200 end offices.
• Operations & Maintenance of KSWAN • Dismantled unused wireless towers. |
| 131 |
KSWAN-• Civil Station campus LAN works completed at Kasaragod, Kannur and Kozhikkode District Collectorates. |
| 132 |
2.State Date Centre-a.Construction completed for the server farm area at State Data Centre-2. b. Revamping of the Building Management System (BMS) at SDC-1 is completed |
| 133 |
2.State Date Centre-c.Purchase of additional 500 Tb Storage for backup solution.d.BSNL bandwidth is upgraded for State Data Centre-2 e.Procured additional bandwidth from KFON for redundancy. |
| 134 |
2.State Date Centre-f.Implementation of Anti-DDOS solution.g. For cloud infrastructure up gradation, six numbers of servers were added.h.More than 500 Virtual Machines were allocated to the Department |
| 135 |
2.State Date Centre-i.In State Data Center 2 , 250 TB storage capacity is increased in storage infrastructure |
| 136 |
1.Procurement of Hardware-a.Laptop & smartphones through e-tendering for newly joined eight ACUTS 2023 batch of Kerala Cadre. |
| 137 |
3.Public Wi-Fi-1•Ongoing maintenance and shifting of Wi-Fi hotspots established across the State by system integrator M/s BSNL. 2.• Upto 4 TB data consumption per day. |
| 138 |
3.Public Wi-Fi-3.•Government has sanctioned the implementation of Plan vouchers for the Public Wi-Fi hotspots and has been implemented. |
| 139 |
3.Public Wi-Fi-4.(1)•The extended O&M period of BSNL was expired on 31.12.2024 which was extended based on the G.O (Rt) No 232/2024/ITD dated 26/11/2024 |
| 140 |
3.Public Wi-Fi-4.(ii)Based on the recommendation from KSITM, Government has approved the extension of the O&M period of BSNL to six more months from 01.01.2025.
|
| 141 |
3.Public Wi-Fi-5.(i)•In budget speech 2022-23, 2000 more Wi-Fi hotspots has been announced and vide G.O(Rt) No. 169/2022/ITD dated 22.8.2022 Administrative sanction for the same has been awarded. |
| 142 |
3.Public Wi-Fi-5.(ii). M/s Grant Thronton Bharath LLP has been appointed as consultant for Public wifi project and site survey for additional 2000 hotspots has been completed |
| 143 |
3.Public Wi-Fi-6.The site survey report of M/s Grant Thronton sent to all Collectors and DPMs for verification and the verification report received from districts send back to them for rectification. |
| 144 |
3.Public Wi-Fi-7.M/s Grant Thronton submitted reports on existing 2023 wifi hotspots and redesign the Technology Model & Architecture of Public Wifi network covering all aspects mentioned in the RFP. |
| 145 |
3.Public Wi-Fi-8.Submitted Draft RFP for the selection of Implementation Agency & tender process support as defined in the RFP |
| 146 |
3.Public Wi-Fi-9.(i)As instructed by Government, discussion has been initiated with KFON ltd for establishing additional 2000 hotspots |
| 147 |
3.Public Wi-Fi-9.(ii)Further deliverables from M/s Grant Thoronton Bharat LLP is required only based on approval from Government on proposal submitted by KFON |
| 148 |
3.Public Wi-Fi-10(i)-The Kerala State IT Mission awarded an extensive promotional project for the KFi initiative, which was aired across Akshavani, FM radio, and community radios. |
| 149 |
3.Public Wi-Fi-10(ii)-This campaign spanned a total of 7 days, commencing on the 23.02.25, and was aired over a period of 10 days, across 20 alternate days, as per the meticulously crafted schedule. |
| 150 |
3.Public Wi-Fi-11(i)To promote awareness and increase the utilization of KFi locations across Kerala, the Kerala State IT Mission (KSITM) has developed the KFi Finder Progressive Web Application (PWA) |
| 151 |
3.Public Wi-Fi-11(ii)-This application is designed to enhance public access to KFi by providing an easy-to-use platform that allows users to easily locate, navigate, and interact with these hotspots. |
| 152 |
3.Public Wi-Fi-12.Public WiFi project got ‘ET Government Digitech National Award 2025’in the category of Digital Services in Rural Connectivity. |
| 153 |
4.Digital Kerala Architecture-1.A detailed study report was submitted by the NISG. The report was subsequently approved during the Project Steering Committee meeting on DKA, held on 04.03.2024. |
| 154 |
4.Digital Kerala Architecture-2.As per G.O. (Rt) No. 50/2025/ITD dated 12.03.2025, the DUKhas been designated as the System Integrator / Total Solution Provider for the Digital Kerala Architecture. |
| 155 |
5.E-District-1.No. of e-District application received upto 31/03/2025 : 10.21 crore & Approved: 9.28 crore.2. 5.36 crore citizens registered in e-District portal and availed the e-District services. |
| 156 |
5.E-District-3.Added Nature Camp Reservation service of Forest Department 4.Enabled OTP services to Registered Aadhaar Number 5.Revised Archive Policy 6.Started Koodeyundu Collector at Ernakulam Dist. |
| 157 |
5.E-District 6.Retrieval activity during Chooral Mala disaster |
| 158 |
6.E-Procurement-Total No: of e-Tenders floated (from December 2011 –24/04/25): 1171022 a.• Total Value of e-Tenders floated (from December 2011 – 24/04/25): Rs . 469985.35 Crores |
| 159 |
6.E-Procurement-b.No: of Tender Inviting Authorities on-boarded: 6973 c.No. of Officials registered in the e-Procurement System (from December 2011 – 24/04/25): 33318 |
| 160 |
6.E-Procurement-d.No. of bidders registered in the e-Procurement System (from December 2011 – 24/04/25): 109082 |
| 161 |
6.E-Procurement-e.• No. of Department/ PSU/Autonomous Bodies officials trained (from December 2011 – 24/04/25): 22664 f.No. of Bidders trained (from December 2011 – 24/04/25): 8907 |
| 162 |
7.KSWAN -1.(i) The Govt offices connected with KSWAN are being migrated to KFON in a phased manner, and the activities are ongoing. |
| 163 |
7.KSWAN -1.(ii)-. KFON submitted a techno-commercial proposal for the migration, and the same is under consideration of the Government. |
| 164 |
7.KSWAN -2.Procured UPS and batteries for all 14 District Headquarters (DHQ) for the power backup.3.• Abolishment of the underutilized Block Headquarters (BHQ)/ILL link decommissioning is ongoing |
| 165 |
7.KSWAN -4.• Improvements in Operations & Maintenance of KSWAN 5.• Dismantled unused wireless towers. |
| 166 |
8. SecWAN 1.• Ensuring efficient management and monitoring of the network 2.• Purchased IT Related Hardware’s and services 3.• NOC renovation work has been completed. |
| 167 |
8. SecWAN 4.Payment for yearly AMC of IT Related Hardware’s, Software’s and services released. 5.• Payment for yearly rent for Internet lease line and Point to Point leased line released. |
| 168 |
8. SecWAN 6.• Purchased PCs/Laptops in Secretariat based on department requirements 7.• The project provides and maintains the connectivity to nearly 4500 users |
| 169 |
8. SecWAN 8.• Secretariat Network Operation Centre renovation activities have been completed.9.• IT Asset Management system software modification has been going on |
| 170 |
8. SecWAN 10.All network equipment is covered under AMC till 2025. M/s Magnum Networks Support Pvt Ltd is the Maintenance partner of the network |
| 171 |
8. SecWAN 11.• eTender floated for purchase and installation of networking component in secwan and work order placed to M/s TimeNet Solutions Pvt Ltd on 22-03-2025. |
| 172 |
8. SecWAN 12.• Secretariat public WIFI services providing to Public as well as government officers. |
| 173 |
8. SecWAN 13.• AMC of existing access points of public wifi with 200 Mbps ILL has been expired on 31-03-2025 to M/s Railtel and further extension period is under processing by the Govt |
| 174 |
9. E-Office-1.e-Office has been implemented in all Departments in Secretariat, All Collectorates, Sub Collectorates /RDOs, All Taluks & Village Offices, 71Directorates, 10 Commissionerates and 182 PSU |
| 175 |
9. E-Office-2-• In the financial year 2024-2025, e-Office has been implemented in 43 offices including Kerala Raj Bhavan, Kerala Legislature Secretariat & of the Category PSUs/Boards/Corporations etc |
| 176 |
9. E-Office-3-• e-Office has been implemented to 1058 Sub offices of already implemented departments and provide support. |
| 177 |
9. E-Office-4-Upgraded all instances to latest version of e-Office, e-File 7.3.9, and provided training on eFile 7.3.9 to departments after upgradation. |
| 178 |
9. E-Office-5-• Awareness on inter office communication feature in e-Office to newly implemented departments. |
| 179 |
9. E-Office-6-• Court Case information System is implemented in Secretariat. Pilot phase implementation of Court Case information System [CCIS] for departments outside secretariat has been initiated |
| 180 |
9. E-Office-7-• RTI portal is enabled for eOffice users at secretariat and enabling RTI portal for eOffice users is in progress for departments outside secretariat. |
| 181 |
10.M-Governance -a.State Portal & eSevanam a1:• eSevanam updated version launched on 12th Aug 2024 with modifications made as per SBRAP (State Business Reforms Action Plan 2024) Recommendations. |
| 182 |
10.M-Governance -a.State Portal & eSevanam a2.EoDB Dashboard as per SBRAP Recommendations launched on 2nd Sep 2024 and made available on State Dashboard Portal with data of departments . |
| 183 |
10.M-Governance -a.State Portal & eSevanam a.3.• The project has won the Technology Sabha e-Governance Award 2023 for the delivery of e-Governance services through eSevanam. |
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10.M-Governance -a.State Portal & eSevanam a.4.• The project has won Governance-Now National Award in the category of Digital Accessibility & Integration in July 2024. |
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10.M-Governance -b. SMS Gateway (eSMS Portal)-a1.• KSITM team is currently maintaining the eSMS Portal and provides support to departments having SMS account in eSMS Portal. |
| 186 |
10.M-Governance -b. SMS Gateway (eSMS Portal)-a2.• As per the TRAI Regulations, template and header approval from DLT platform is needed for sending SMS |
| 187 |
10.M-Governance -b. SMS Gateway (eSMS Portal)-a2.Header and Template creation, Template uploading etc. are being done for Election Department and many projects of KSITM like eDistrict, Kerala Puraskar |
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11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 1.almost 100% Aadhaar saturation 2.almost 2800 Akshaya Centres with Aadhaar Enrolment facility |
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11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 3.Major schemes like Ration, Social Security Pensions, Welfare Board Pensions , SC/ST Scholarship , Unique Land Parcel of Land Records |
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11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 3:SPARK Govt Payroll, e-District , e-Health, Fisheries, Agriculture, Animal Husbandry etc counting 25 No of schemes using Aadhaar authenticat |
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11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 4.Procurement of 516 Aadhaar Enrolment Kits for Enrolment of children at the age of 0-5 and handing over to W&Child Development Department |
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11.Digital Identity and Aadhaar Enabled Services:a:Aadhaar 5.) Field level processing of enrolments of residents aged 18 and above reached 83% |
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11.Digital Identity and Aadhaar Enabled Services:b:DigiLocker:a) 8 departments as Issuer in DigiLocker, 2 Departments as Verifier, 1 Department as Requester |
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11.Digital Identity and Aadhaar Enabled Services:b:DigiLocker:b) SSLC,VHSE,HSE,Ration Card, Driving Licence,Vehicle Registration,e-District Revenue certificates (25Nos),PSC Certificates(5Nos)as issued |
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10.M-Governance -c.WhatsApp and Chatbot Integration-a1.•KSITM has invited EOI from eligible vendors for a comprehensive AI powered conversational Chatbot solution with WhatsApp integration for Govt |
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10.M-Governance -c.WhatsApp and Chatbot Integration-a2.• Currently Technical evaluation of the bids received in this regard is in progress. |
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11.Digital Identity and Aadhaar Enabled Services:c) Universities published Certificates and marklists for selected years in NAD DigiLocker d) e-District onboarded as Requester |
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12.Promotional Campaign:1.Kerala State IT Mission (KSITM), in association with IN-SPACe, is organising the 8th edition of the Space Applications Adoption Workshop (SAAW) from 25-26 April, 2025 |
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12.Promotional Campaign:1(i)The workshop will focus on demonstrating the potential of space technology to address key challenges in governance, productivity, sustainability, and efficiency within dept |
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12.Promotional Campaign:2(i)•KSITM organized a half day special event celebrating International Women's Day 2025with a focus on empowering women through cybersecurity awareness |
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12.Promotional Campaign:2(ii)The event was organized at PMG-KSSTM Priyadarshini Seminar Hall with nominated women employees from Government departments along with KSITM employees |
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12.Promotional Campaign:2(iii):Smt. Harshitha Attaluri IPS,CMD, BEVCO Ltd. inaugurated the Program and Shri.Krishnan Potty-Kerala Cyberdom taken the session Cyber Awareness. |
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12.Promotional Campaign:3:• The State Digital India Consultation Workshop was successfully held on March 3rd at Hotel Dimora, Thiruvananthapuram |
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12.Promotional Campaign:4:(KSITM), in collaboration with the NeGD,MeitY has organized a 3-day Cyber Security Training program for Chief Information Security Officers (CISOs) & Deputy CISOs of Govt dep |
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12.Promotional Campaign:5:(NeGD),(MeitY) in collaboration with KSITM under the Department of Electronics & IT, Government of Kerala, has organized a three-day Cyber Security Workshop for CISOs |
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12.Promotional Campaign:6:•Half day Workshop on MOP organized by Capacity Building team for the employees of KSITM to have an awareness On MOP, taken by Shri. Anoop, Dy.Secretary,Agriculture Departmen |
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12.Promotional Campaign:7• KSITM has entrusted to conduct online training on the Aadhaarenabled Bio-metric attendance system ('AEBAS') to the Nodal Officersof the various Departments |
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12.Promotional Campaign:8.Kerala State IT Mission controlled the campaign from Head office Trivandrum with Akshaya and district administration aligning different government departments at Wayanad |
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12.Promotional Campaign:9:•Awareness and Sensitisation workshop on User Experience and Design System organized by NeGD in association with KSITM at Thiruvananthapuram for the concerned depts |
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12.Promotional Campaign:10.•Inauguration of Virtual IT Cadre Training for the officials of Diary development by Hon’ble Minister Smt. Chinchu Rani, at the Digital University of Kerala, Tvpm on 06/08/2 |
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12.Promotional Campaign:11.• KSITM has entrusted to conduct online training on the Aadhaarenabled Bio-metric attendance system ('AEBAS') to the Nodal Officersof the various Departments |
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12.Promotional Campaign:12.• Unlocking the power of Artificial Intelligence, the Kerala State IT Mission hosted an engaging AI workshop on Wednesday, May 8, 2024. |
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12.Promotional Campaign:13. KSITM won the prestigious National elets Digital Transformation Award 2025 for e-District Kerala project under Digital public Service Excellence Category |
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12.Promotional Campaign:14.•KSITM won the prestigious ET Government Digitech Award 2025 from Economic Times for the KFi under the category Digital Initiative for ensuring Connectivity and Digital Serv |
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12.Promotional Campaign:15.KSITM bags the prestigious Tech Sabha 2024 National Award from the Indian Express for its e-Sevanam project under Enterprise Application Category. |
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12.Promotional Campaign:16.• KSITM Mission has won the prestigious Governance-Now National Award 2023 at Hyderabad for its e-Sevanam project in the category of Digital Accessibility & Integration. |
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13.Akshaya-1.Total Akshaya centers : 2,971+ Akshaya, common service centers in the state, Number of Women Entrepreneurs : 1,265# Coverage of Aadhaar services : 90% of the total Akshaya cent |
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13.Akshaya-2.All the G2C, G2B, B2C services viz. K-SMART, e-District, Aadhaar, CMDRF, Ration card services, MVD, T-grantz, Social justice depts's portal, Banking, Insurance etc are being offered |
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13.Akshaya-3 Ensured Aadhaar service penetration to schools, Anganawadis, citizen with the support of 685 Aadhaar kits provided freely by Dept. of Edn and BSNL |
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13.Akshaya-4.Vathilpady services : The total 2,712 TABs procured (during 2017-18 & 2023-24) with the Financial Assistance of GoK were effectively utilized for Door step (vatthilppady ) in this period |
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13.Akshaya-5 Akshaya has successfully completed the 2024-25 annual Social security /welfare board Pension mustering of around Fifty seven lakhs pensioners. |
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13.Akshaya-6.b. Aadhaar seeding of 16 welfare board members under Labour dept. and facilitating for ID generation. |
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13.Akshaya-7-Akshaya centes are become the part of adalaths for the online application submission with the support of District level administration. |
| 224 |
13.Akshaya-8-Equipped all the Akshaya centres in the state for K-SMART services by providing District level offline training programmes to entrepreneurs in the period. |
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13.Akshaya-9-Akshaya is facilitating employability through DWMS under the Knowledge Economic Mission of K-DISC Programme and On the Job Training of V.H.S.E.Dept. of Edn. Akshaya centes |
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13.Akshaya-10-Akshaya had facilitated 16 camps for retrieval of 1,690 certificates for 878 survivors of Wayanadu landslide with the leverage of various departments and well coordinated by E&IT Dept |
| 227 |
13.Akshaya-11-Akshaya centers are monitored by district team under District Collectors and ASPO, Director at State level. |
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13.Akshaya-11(i)The field level support to entrepreneurs are given for conducting Online / offline training programmes of new and existing services. |
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17.Video Conference-4(c)-This platform supports secure, scalable, and seamless virtual meetings, with minimal hardware requirements, thereby promoting widespread departmental adoption. |
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13.Akshaya-12-"Naam Munnottu" Hon'ble C.M's weekly programme-I&PRD episode dtd.01-12-24 & 05- 1-25. (Akshaya centers documented well) for better understanding of Akshaya services. |
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13.Akshaya-13-(i) Co-branding with India Post Payment Banking (IPPB) and BSNL Outsourced Customer Service Centers with Akshaya. |
| 232 |
14. Capacity Building-1.•As part of the State’s digital transformation efforts, a broad range of CB programs were conceptualized and executed to empower govt employees with essential digital skills. |
| 233 |
14. Capacity Building-2.• Approximately 750 government employees successfully underwent training under various capacity-building initiatives during the reporting period. |
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14. Capacity Building-3.• The training modules were tailored to departmental requirements and included: a.Ubuntu and LibreOffice for open-source computing |
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14. Capacity Building-3 (b) Malayalam Computing to promote usage of native language software tools |
| 236 |
14. Capacity Building-3 (c)Artificial Intelligence (AI) for exposure to emerging technologies |
| 237 |
14. Capacity Building-3 (d)Specialized modules on Cloud Computing, Cybersecurity, Data Analytics, and general IT tools to enhance workplace efficiency. |
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14. Capacity Building-4.These programs were delivered in a blended format — through both virtual platforms and in-person sessions — ensuring inclusive participation from remote and urban govt offices |
| 239 |
15. Virtual IT Cadre -1-A total of 52 govt employees were inducted and trained under the VITC program, a strategic initiative to build an in-house IT support system within departments. |
| 240 |
15. Virtual IT Cadre -2.• The VITC program is designed to bridge the digital skill gap by empowering selected staff to function as departmental IT facilitators and internal resource persons. |
| 241 |
15. Virtual IT Cadre -3.The curriculum covered comprehensive modules such as:(a)System Administration and Configuration (b)Cybersecurity Best Practices (c)Enterprise Software Applications |
| 242 |
15. Virtual IT Cadre -3 (d) Digital Workflow Tools and e-Office implementation (e) Various e-Governance activities and its implementation strategies |
| 243 |
15. Virtual IT Cadre -4.Participants were continuously evaluated through module-wise assessments, and practical sessions were incorporated to ensure skill application in real-world scenarios. |
| 244 |
15. Virtual IT Cadre -5.VITC members now serve as the first line of support for internal digital operations, reducing dependency on external IT agencies. |
| 245 |
16. PG Diploma in e-Governance-1.15 govt officers successfully completed the PGDeG, an advanced academic program aligned with national and international best practices in digital governance. |
| 246 |
16. PG Diploma in e-Governance-2.The program was conducted in collaboration with DUK and focused on both theoretical and applied aspects of governance. |
| 247 |
16. PG Diploma in e-Governance-3.Key curriculum components included(a)Public Policy and Governance Frameworks(b)IT and Information Systems in Govt (c).e-Governance Project Management and Lifecycle |
| 248 |
16. PG Diploma in e-Governance-3 (d)Legal and Regulatory Aspects of IT(e)Analysis of case studies and successful e-Governance models from across India. |
| 249 |
16. PG Diploma in e-Governance-.Graduates of the program are now actively contributing to strategic IT decision-making, digital transformation roadmaps, and process re-engineering within their depts. |
| 250 |
17.Video Conference-1.The Video Conferencing (VC) Project, implemented by KSITM, has become a critical enabler for interdepartmental communication and governance efficiency. |
| 251 |
17.Video Conference-2.• Annually, around 12,000 video conferences were conducted, supporting routine administrative functions, high-level reviews, and mission-mode project coordination |
| 252 |
17.Video Conference-3.• On a daily average, 25 video conferencing sessions are hosted and managed by KSITM, reflecting extensive system utilization across the state. |
| 253 |
17.Video Conference-4.Infrastructure Highlights(a)50 govt locations were equipped with state-of-the-art VC setups comprising high-definition cameras, microphones, displays, and dedicated internet . |
| 254 |
17.Video Conference-4(b)-A browser-based VMEET solution was developed and hosted at the State Data Center (SDC) and extended to the state cloud infrastructure |
| 255 |
17.Video Conference-5.• The platform is particularly instrumental during crisis response meetings, inter-district coordination, and centralized training sessions. |
| 256 |
18.Government Contact Center-1-• The Government Contact Center - Kerala (GCCK) continues to play a pivotal role in providing centralized citizen support and information dissemination |
| 257 |
18.Government Contact Center-2-• Over the reporting period, the center handled more than 3,25,000 calls annually, covering a wide range of government services and queries. |
| 258 |
18.Government Contact Center-3.Key services delivered include (a)Public grievance redressal(b)Information on government schemes and benefits(c)Call routing and escalation to respective departments |
| 259 |
18.Government Contact Center-3(d)First-level support for various application portals and e-Services.(e)General enquiry related to various schemes and services of Government |
| 260 |
18-Government Contact Center-4.A significant enhancement was achieved through the integration of the Election Department with GCCK. This enabled: |
| 261 |
18-Government Contact Center-4(a)-Real-time responses to citizen inquiries on voter registration, electoral rolls, polling station details, and election schedules. |
| 262 |
18-Government Contact Center-4(b)Efficient coordination between citizens, field-level election officers, and the Chief Electoral Office. |
| 263 |
19-Cert-K-1.• State Cyber Crisis Management Plan, in line with National CCMP for countering cyber-attacks & cyber terrorism has been approved. |
| 264 |
19-Cert-K-2.Notifying Departmental CISOs as part of CCMP:- 70+ departments were notified the DCISO. |
| 265 |
19-Cert-K-3-Conducted Cyber Security Training to 100+CISO/DCISOs/Technical officers from various department in Co-ordination with NeGD MeitY on November 2024, as part of Cyber Surakshit Bharat Program |
| 266 |
19-Cert-K-4-Reported multiple security vulnerabilities of Various GoK applications/websites (350+) hosted in SDCs/outside SDCs as well as Cyber security Incidents (300+) to the concerned department |
| 267 |
19-Cert-K-5-• CERT-K currently providing internships to students who have completed a Cybersecurity course at the ICT academy |
| 268 |
19-Cert-K-5(i)-PG Diploma in Cyber Security by DUK and Students from Engineering College for periods of 1 month to 3 months without stipend. 22 students have participated in the internship in the24-25 |
| 269 |
19-Cert-K-6-• Cyber Awareness campaign through Official social media handles of KSITM has been started in local languages, in connection with Stay-Safe-Online Campaign of MeitY since July 2023. |
| 270 |
19-Cert-K-7-CERT-K assisted in malware evidence collection and Analysis in co-ordination with FSL of Kerala Police & SIB on cases like Ransomware attack at RCC,malware attempt at TreasuryThrippunithar |
| 271 |
19-Cert-K-8.• Security Auditing: Carried out Security testing of 15 applications hosted at SDC as per the request from respective departments. |
| 272 |
19-Cert-K-9-Security Alerts: Providing alerts and preventive measures to Govt Depts/SDCs against important cyber threats received from, Cyber Swachhta Kendra and NIC-CERT etc on a day-to day basis. |
| 273 |
19-Cert-K-9(i)Also provided advisories to government department as per the instructions from CERT-In. |
| 274 |
19-Cert-K-10-• Identification of Critical Information Infrastructure: Creating repository of Critical Information Infrastructure/applications through K-DAR portal. |
| 275 |
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